Contact information

We’re Here to Help

At Pillowheaven, we want your shopping experience to be simple and stress-free. If you have questions about a product, need help with an order, or require assistance with a return or delivery, please get in touch.

Customer Support

Email: support@pillowheaven.co.za

For faster assistance, please include your order number if your enquiry relates to an existing purchase.

Order Enquiries

Contact us for help with:

• Order confirmations and tracking.

• Shipping and delivery updates.

• Returns and refunds.

• Damaged, defective, or incorrect items.

• Product information and general questions.

Response Times

We aim to respond to customer enquiries as soon as possible during business days. Response times may vary during busy periods.

Thank you for choosing Pillowheaven. We appreciate your support and look forward to helping you.

Pillowheaven Customer Support

Email: support@pillowheaven.co.za